Last updated 14 October 2026
This website is operated by BRMS Ventures LLP, trading as Lilypop. Throughout the site, the terms "we", "us" and "our" refer to Lilypop. We offer this website, including all information, tools and services available from it, on the condition that you accept the terms, conditions and policies stated here.
By visiting our site or buying something from us, you agree to be bound by these Terms and Conditions, including the policies they refer to. These terms apply to every user of the site, whether you are browsing or placing an order. If you do not agree with them, please do not use the website.
By agreeing to these terms, you confirm that you are at least 18 years old, or that you are using the site with the consent and supervision of a parent or guardian. You may not use our products or this website for any illegal or unauthorised purpose. Breaking any of these terms may result in your access to the site being stopped.
We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website, or any content on it, without our written permission. The Lilypop name, logo, packaging designs, photographs and text on this site belong to us.
We work hard to keep the information on this site accurate and up to date, but we cannot guarantee that it is always complete or current. Product photographs are representative, and the pack you receive may look slightly different.
All prices are in Indian Rupees and include GST. Delivery within our delivery area is free, and there are no other charges at checkout. Prices and offers may change without notice, but the price you pay is always the one shown when you place your order.
Lilypop sells roasted, flavoured makhana (fox nuts). Ingredients, allergen and nutrition information are listed on each product page and printed on the pack. Please read them before ordering, especially if you have a food allergy. Keep packets sealed in a cool, dry place and eat them before the best-before date. We are not responsible for products that have been stored poorly after delivery.
You can order from a single packet, in any mix of flavours. The price per packet depends on how many packets are in the order (1 for ₹150 · 2 for ₹140 each · 3+ for ₹130 each). Your order is confirmed once your payment succeeds and you receive an order number. We may limit quantities, or refuse or cancel an order, for example if a product is out of stock, the delivery address is outside our delivery area, or the order appears fraudulent. If we cancel an order you have paid for, we will refund you in full.
You agree to give us current, complete and accurate details for every order, including your name, phone number and delivery address, so that we can reach you and deliver it.
Payments are processed securely by Razorpay, which accepts UPI, cards, net banking and wallets. We never see or store your card, UPI or bank details.
Where we deliver, how long it takes and what it costs are set out in our Shipping Policy.
Our products are food, so we cannot accept returns of opened packets. If your order arrives damaged, incorrect or incomplete, we will make it right. The details are in our Refund and Cancellation Policy.
Any personal information you share with us when you order is handled according to our Privacy Policy.
Some content and services on this site, including payment, are provided by third parties. We are not responsible for their content or accuracy, and we do not accept liability for any material, website, product or service of a third party.
Occasionally the site may contain a typing error or omission relating to a product, its price or its availability. We reserve the right to correct such errors and to update information at any time without prior notice. If an error affects an order you have already paid for, we will contact you before going ahead, and refund you in full if you choose to cancel.
You may not use the site for any unlawful purpose; to infringe our intellectual property or that of others; to harass, abuse or harm anyone; to submit false or misleading information; to upload viruses or any other malicious code; or to interfere with or get around the security of the website.
We do not guarantee that the website will always be available, uninterrupted or error-free. To the fullest extent permitted by law, our total liability for any order is limited to the amount you paid for it, and we are not liable for any indirect or consequential loss. Nothing in these terms affects your rights under the Consumer Protection Act, 2019.
You agree to indemnify and hold Lilypop harmless from any claim or demand made by a third party arising out of your breach of these terms or your violation of any law.
If any part of these terms is found to be unlawful or unenforceable, that part will be enforced to the fullest extent allowed, and the rest of the terms will remain in full effect.
These terms remain in effect unless and until terminated by you or by us. You may terminate them at any time by no longer using the site. Any obligations arising from an order placed before termination continue to apply.
These terms, together with the policies published on this site, are the entire agreement between you and us, and replace any earlier agreements or communications.
These terms are governed by and interpreted in accordance with the laws of India.
We may update these terms from time to time by posting the changes on this page. The date at the top shows when they were last changed. Continuing to use the site after a change means you accept the updated terms.
Questions about these terms can be sent on WhatsApp to +91 92135 23687, or through our contact page.